Below you will find the information about our terms and conditions. If you have any questions, please do not hesitate to contact our consultants at (310) 973-0384.
Shipping & Returns
Please visit the Shipping and Returns page for information about our shipping and return policies.
Product Availability & Pricing
If you are interested in a product that is currently out of stock, please call us and we will help you with all the information we have on the product. Sometimes with the volume of orders, we receive an item that can go out of stock before we are able to post a notification on the site. If this happens, we will notify you immediately and find a solution. In rare circumstances, data may be inaccurately displayed on our site due to system errors. Our team is dedicated to avoid such circumstances, but they could occur in rare cases.
Our prices are subject to change without notice. We reserve the right to correct any and all errors when they occur, and we do not honor inaccurate or erroneous prices. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact our consultants at (310) 973-0384.
Special & Custom Orders
We want to help you find the exact table you are looking for. If you do not find the table you want on our site, use our special order form to request the exact table and quantity you want. We may be able to manufacture a table to your specifications.
Payment Methods
For your convenience, we offer the following payment methods:
- Credit Cards: American Express, Visa, MasterCard, or Discover
- Bank Wire: Arrange the payment through your bank
- Net 30: With proper credit references, most companies can receive terms
Policy on Debit Cards
Banks treat debit cards and credit cards differently. A debit card, just like credit cards are available in Visa or MasterCard. First, the difference is that when a debit card is used, the funds are used directly from the bank account. Another difference is that your bank may institute a daily charge limit on your debit card. We will notify you if the price of your order exceeds a daily limit set on your debit card as this will prohibit us from processing your order. To resolve this, you may contact your bank and request a one-time waiver of the daily charge limit. Alternatively, you can continue your order via a wire transfer. A wire transfer will require you to contact your bank and have the funds transferred from your bank to ours. It works on the same principle as your debit card but requires some direct communication with your bank to allow for a larger transaction. We can provide you with the step-by-step instructions, and please note that it may take a few days for your bank to transfer your funds. Another alternative is to continue your order using a credit card. If you order before noon, your order will begin processing that same day.
Lifetime Warranty
We guarantee each and every product that we sell to be free from defects in materials and workmanship for the lifetime of that product, plain and simple. We will repair or replace any defective part or product once visual proof demonstrating defect(s) in materials or workmanship has been submitted to Zero Gravity Tables and confirmed by one of our Customer Service Agents. You can find more information on the Warranty page.
If you feel that you have received a defective product, please call us at (424) 244-2127.
Information Accuracy
At Zero Gravity Tables, we make every attempt to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs. Since every computer monitor is set differently, the color and size of products on our website may vary slightly. Our objective is to provide you with as much information and detail about your prospective purchase as possible so that you can see the beauty and shape of a particular item. We operate in compliance with the industry standards and FTC regulations.
Legal Notices
Under no circumstances shall Zero Gravity Tables be liable for any indirect, special, incidental or consequential damages of any kind, regardless of the form of action, whether in contract, tort (including negligence), strict product liability or otherwise, even if we have been advised of the possibility of such damages. If you have any questions, please do not hesitate to contact our consultants at (310) 353-7100.